HARDWARE REQUIREMENTS
Processor 1.6 GHz or faster dual-core minimum.
2.2 GHz dual-core recommended
RAM 8GB available RAM or higher
Hard Disk 50GB HDD Available
256GB SSD or higher (recommended)
Operating System Windows 10 64-bit and Windows 11 64-bit
Important
Information
Processor:

  • ARM Processors are unsupported.
  • Processors must be x64 and support the SSE4.1 instruction set.


Operating System:

  • Starter, Basic, RT and 32-bit operating systems are unsupported. The Operating System must be fully licensed.
  • Roaming profiles must be accessed locally upon login.
INTEGRATIONS
Microsoft

LEAP Integrates with Microsoft 365 subscriptions that includes desktop versions of Office applications for PC. LEAP recommends Microsoft 365 Business Standard.


  • No subscription-based versions of Office are supported.
  • Home editions are not supported.
  • Multiple or cross versions of applications are not supported.
Email Exchange Online account as part of a Microsoft 365 subscription
Microsoft Teams

Teams app requires a Microsoft 365 account with the appropriate license plan.


LEAP recommends:

  • Microsoft 365 Business Standard
General Ledger
  • MYOB AccountRight (Online Datafile)
  • Xero
PDF Adobe Acrobat Reader DC or Pro DC for PDF documents only.
Important
Information

Office:

  • Office 2013, 2016 and 2019 one-time purchase are unsupported.
  • Multiple installations of Office are unsupported. Office must be fully licensed.
  • Starter, RT, Home & Student, Business Essentials, Personal, Enterprise E1 & Home editions of Microsoft Office are unsupported.

Emails:

  • IMAP is not supported

General Ledger:

  • MYOB Essentials & AccountRight Live Classic (V19) are not supported, MYOB Online datafiles supported only
RECOMMENDED INTERNET SPEED VS USERS
1–3 users:,

4–9 users:,

10–15 users:,

16-25 users:,

25-50 users:,

50+ users:

10Mbps+ / 1Mbps+

10Mbps+ / 10Mbps+

20Mbps+ / 20Mbps+

40Mbps+ / 40Mbps+

100Mbps+ / 100 Mbps+

Contact Support

OTHER
Apple Mac LEAP does not run on Mac OS. A virtual Windows environment needs to be installed on your Mac device to run LEAP. Virtual solutions must meet or exceed the minimum hardware system requirements.
Virtualisation Any virtualization must have allocated dedicated system resources that meet or exceed LEAP’s hardware & OS system requirements. Performance on a virtual environment is the sole responsibility of the firm.
Internet Stable ADSL2+ or higher connection dependant on number of users.
Antivirus LEAP must be included on your antivirus and Firewall exclusions list. See antivirus article on LEAP community for details.
Region & Language English (Australia)
Mobile App Device compatibility can be found on App Store or Google Play Store
Important Information Mac:

  • LEAP recommends Bootcamp over Parallels.
  • Apple M1 CPUs are unsupported.


Virtualisation:

  • Terminal Servers, Remote Desktop (RDS) & Citrix environments are unsupported


Internet:

  • Proxy servers are unsupported.


Scanning:

  • Networked Multifunction scanners cannot use the Scan to LEAP functionality. Local scanners must use TWAIN driver


3rd Party PM Software:

  • Other practice management systems may cause interference with the operation of LEAP; these must be uninstalled prior to the installation of LEAP


Service Packs:

  • LEAP recommends that all supported versions of Windows and Microsoft 365 have the latest software updates available under the ‘General Availability Channel’ service channel