365 Outlook Integration and LEAP

In order to integrate your 365 Outlook account with LEAP, you first need to link the Microsoft Office tenancy with LEAP. This can only be done and approved by your Microsoft 365 administrator. If this is not you, please contact your IT professional or office administrator in order to get the correct credentials.

Once you have these credentials, navigate to:

LEAP Menu > Settings > Application Settings > Integrations > Email Accounts

1. If you’ve not integrated the email account yet, you will need to select ‘Link’

2. Your IT professional should have your email domain name available for you

3. Once this is entered in, select ‘Activate’

Once the above is complete, click here to fill out a simple form that will help us carry out the rest of your update.

Being able to make changes to appointments and tasks owned by other users at your firm is particularly useful for when:

• A fee earner leaves your firm and you need to access their events, tasks, and appointments so that you can move them, delete them or reassign them accordingly.

• A client calls your reception and wishes to reschedule an appointment with one of your fee earners. Thanks to the 365 Outlook integration, your office manager can directly update the appointment details within LEAP and the fee earner will receive an update in Outlook notifying them of changes to the appointment.