LEAP gave Advantage Legal a smooth start
As a technology-driven firm, Advantage Legal operates a paperless office. Because of this, LEAP’s cloud-based practice management system was the natural choice. With seamless integrations like LawConnect, Advantage Legal have readily improved their client service.
"We have been very fortunate with the establishment of our technology-focused law firm. To date, we have not experienced any of the horror stories associated with starting a new firm. Doing our research and partnering with the right providers such as LEAP alleviated a lot of start-up hiccups for us. We have all of our precedents handy and merging properly, and the Outlook integration gives us the professional standard our clients expect. We found starting with By Lawyers an absolute necessity, as it provides an impressive library of precedents. "We (and our clients) also love LawConnect, the portal which allows us to send large documents in a secure manner, without the need for email attachments. It gives our clients direct and prompt access to their information."
Advantage Legal’s favourite LEAP features
Advantage Legal found LEAP’s integration with Microsoft Office to be a significant time saver, enhancing their productivity and ability to work remotely. With the LEAP Mobile App, staff are able to access files while out of the office and use the Voice Memos 'voice to text’ feature for their file notes.
"The first is automatic receipts and disbursement capture when using InfoTrack. The second is auto-population of documents. It’s fantastic having repetitive information just appear on your document for you.”
Advantage Legal thrive with LEAP’s support options
LEAP’s Australian-based Help Desk offers a range of support options to suit a firm’s preferences. Advantage Legal enjoy the easy to use guides and forums on LEAP Community. Difficult procedures are simplified with the step-by-step tutorials while access to the online community allows the team to have their questions answered quickly.
"The LEAP service has been fantastic. The training, online support and help desk staff have been great. We also absolutely love the online LEAP Community. How could we not? Difficult procedures (like end of the month bank reconciliation) are divided up into small easy-to-understand step-by-step online tutorials."