When we think of computer software, programs like MYOB, Xero, Microsoft, Salesforce, and Adobe are just some of the names that come to mind. With these types of software serving professionals in a multitude of professions, ranging from accounting to sales, you may be wondering what software law firms use and what purpose they serve in the day-to-day running of a law firm.

What is practice management software?

Law firms use practice management software – software designed to manage a law firm’s matters, client information, billing and bookkeeping activities, time recording and much more. With legal practice management software, firms are able to simplify their processes and focus on the most important stakeholder – the client.

Investing in practice management software alleviates the need for your law firm to manage paper documents on site or operate multiple systems. Having online accessibility to your firm’s processes enables your staff to remotely access matters while out of the office, as well as provide your clients with the ability to stay up to date on the progress of their matter without having to physically meet with a practitioner.

What is LEAP?

LEAP Legal Software seamlessly combines legal document management, accounting & billing, and client service to provide you with everything you need to run a successful law firm. Whether you’re working from home, on the go, or in an office, LEAP’s cloud based software solution allows you to work from anywhere, at any time.

LEAP seamlessly integrates with other software solutions so that you can run an efficient firm. With access to By Lawyers, RapidPay and Web Portal, you can utilise legal guides and reference materials, improve your cash flow and provide exceptional client service. This one-step-further approach is what separates LEAP from other practice management software providers.

Additional software to help you run a successful law firm

Adopting good legal practice management software undoubtedly lays the groundwork for maximising efficiency and productivity for your firm. To cover your firm’s additional needs, ranging from communication software to appointment booking systems, you may like to consider integrating other programs with your chosen practice management software.

What is the best communication software for lawyers to stay in touch with staff and clients?

With a considerable amount of the Australian workforce working remotely, communication and collaboration within a professional setting has never been more important. Staying connected with your staff, both inside and outside the office, is made easy by investing in communication software such as Slack, Microsoft Teams, Google Hangouts, or Zoom.

LEAP’s integration with Microsoft Teams allows for in-built group messaging as well as group audio and video calling. Microsoft Teams is part of the Office 365 suite of tools you likely already use, meaning no extra cost is required to access this feature. LEAP is also conveniently integrated with Zoom, allowing you to schedule video calls with staff, clients, co-counsel and other parties directly through your matters in LEAP.

What accounting software should I use for my law firms’ office and trust accounting?

Forget outsourcing your office and trust accounting – a range of dedicated accounting programs are available on the market. Accounting software such as MYOB and Xero will help your firm with invoicing, paying bills, reporting and much more. Seamlessly integrated with LEAP via the in-built general ledger, you can use MYOB or Xero for your law firm’s accounting – with transactions automatically synced directly from LEAP.

What are good appointment booking systems for law firms?

Investing in an appointment booking system allows your clients to easily book appointments with your firm and makes all of your upcoming appointments visible to you and your staff in one shared location. Having this software in place will remove the manual work associated with matching staff schedules with the availability of your clients, and let you get back to running an efficient and profitable law firm.

LEAP has an appointment booking system in its online self-service platform, the Web Portal. The Web Portal acts as your firm’s first touch-point with clients, whereby prospective clients are able to view available time slots to meet with their chosen practitioner and book their appointment accordingly. These appointments are visible to all staff and are recorded in your matters in LEAP.

How can I manage my law firm’s performance?

Measuring how your firm is performing is crucial to future success. Knowing areas where you are excelling or under-performing will reveal opportunities to make the changes necessary to get back on the path to profitability. Investing in customer relationship management software gives your firm a way to analyse and track all interactions with existing and prospective clients, offering valuable insight into how your firm is performing in all areas of client service.

LEAP has it’s own CRM software which forms part of the Web Portal. Key performance indicators within the LEAP CRM are tailored specifically for your law firm and present data based on your firm’s enquiries, appointments, intake forms and referrals.

Are there apps I can use to manage my law firm on the go?

Take your practice with you wherever you go by adopting app-enabled practice management software. Mobile app-enabled practice management software allows you to securely create, access and manage matters from the palm of your hand – wherever you may be.

Being able to readily access client and matter information at all times ensures you can quickly respond to any queries, allowing you to build rapport with your clients. Available on iOS and Android, the LEAP Mobile App facilitates seamless synchronisation with matters on LEAP desktop while you’re out of the office.