Having training and development practices in any workplace is essential – both to the future success of the organisation and the success of it’s human capital. Put simply, the more knowledgeable and skilled your staff are, the more of an asset they are to the organisation.

Setting your staff up for success means placing high value on the training practices you choose to implement. In the long term, having good training practices in place will create improved output and productivity, as well as greater adherence to quality standards from your staff.

The importance of training can sometimes be overlooked when assessed from a ‘return on investment’ perspective. There is a stigma surrounding employee training and development being a costly activity for organisations, with some employers not seeing the value in their staff using what could be productive ‘work time’ attending training sessions.

Fortunately, modern approaches to learning like microlearning provides a more engaging, less time consuming, and cheaper way to train and develop staff.

 

What is microlearning?

Microlearning is a comprehensive and all-encompassing approach to skill based learning. All learning takes place in relatively small units and comes in many different forms – including text, videos, images, interactive activities, short quizzes and more.

These short bursts of learning have numerous benefits for the individual – including greater retention of knowledge, improved focus due to less time spent in the learning space, and the flexibility to learn at a time and place that suits best.

At LEAP, we understand that people learn in different ways – microlearning is the best way for us to ensure that we’re catering to all different types of learners. From spatial to auditory-musical learners, our online learning platform, LEAP University, utilises learning methods that are suitable for all types of learners.

 

LEAP University

LEAP University is our complimentary on-demand, online training portal with courses consisting of instructional video tutorials, interactive activities, and quizzes that allow you and your firm to master LEAP.

From new user training to advanced user training, LEAP University has tailored courses for all levels of expertise to ensure that you’re able to make the most out of LEAP.

The idea behind LEAP University is that you are able to learn at a time and place that suits you, in the most efficient way possible. We don’t expect our users to sit at their computer for hours on end trying to get a handle on how to use our software. Our short courses with varied learning activities make it easier to complete training.

 

Setting new users up for success

For new starters at your firm to get the best start with LEAP in a way that doesn’t interfere too much with day-to-day operations, it is recommended that your new starters complete the new user training series on LEAP University.

Below is an exemplar email of what you’ll be requesting of your new starters. You may wish to paste this copy into your own email correspondence.

Exemplar email to new starters

Dear [Insert first name],

We are thrilled to have you on board at [insert firm name].

For all of our practice management needs at [insert firm name], we use LEAP Legal Software. To get you familiar with the software and how we use it, we require you to complete the following series of courses in LEAP’s online training platform, LEAP University.

New User Training – Introduction
New User Training – Accounting
New User Training – Settings & Reports

LEAP also has a dedicated Help Centre where you can search the knowledge base for any further questions that you may have.

If you are stuck, always use Live Chat – it’s the fastest way to get help with LEAP.

Should you have any issues, please don’t hesitate to reach out to myself or the team.

Kind regards,

[Insert your name]

Exemplar email to staff with LEAP experience

Dear [Insert first name],

We are thrilled to have you on board at [insert firm name].

For all of our practice management needs at [insert firm name], we use LEAP Legal Software. We’re aware that you have used LEAP before, but we strongly suggest you complete the following series of courses in LEAP’s online training platform, LEAP University.

LEAP New Features Course
New User Training – Accounting
New User Training – Settings & Reports
Advanced User

LEAP also has a dedicated Help Centre where you can search the knowledge base for any further questions that you may have.

If you are stuck, always use Live Chat – it’s the fastest way to get help with LEAP.

Should you have any issues, please don’t hesitate to reach out to myself or the team.

Kind regards,

[Insert your name]

Conclusion

Placing importance on the training and development practices that your organisation provides to staff will drastically help your organisation to improve output and productivity, as well as cultivate greater adherence to the quality standards you set for your staff.

Facilitating a training environment with short bursts of learning means that your staff will be able to stay engaged and stimulated throughout the learning process, while also completing their training in an efficient manner.

LEAP University will provide new starters with the fundamental skills they will be using every day as they navigate LEAP. With courses consisting of instructional video tutorials, interactive activities, and quizzes – your new starters will be up and running with LEAP in no time.