LEAP Support - LEAP Community

LEAP HelpDesk

Our LiveChat consultants are available to provide you with prompt assistance. If your query requires further investigation, your chat session will be logged as a support case on your behalf.

LiveChat operates Monday to Friday, 8:30 am to 7 pm AET. Our chat consultants specialise in helping clients with how to use LEAP.

Contact LiveChat via LEAP Community.

What is LEAP Community?

LEAP Community is your searchable site where you can find step-by-step guides, new feature announcements, how-to guides, user forums, and a comprehensive library of resources.

  • On-demand access to how-to guides
  • Create, track and manage your support cases
  • Stay up-to-date with LEAP and ByLawyers updates
  • Browse our user forums

Events & Webinars

Register for a webinar or event today to discover how to get the most out of LEAP, improve your practice management and stay ahead of industry trends.

View upcoming events & webinars

Training Packages

Whether you have a new staff member or need assistance with your end of month processes, we offer training plans to suit your firm. Choose to have one of our LEAP consultants attend your firm or organise remote sessions.

View training options

LEAP Partner Network

The LEAP Partner Network offers LEAP clients access to a range of additional guidance, support, training and consulting services. The network is comprised of independent Certified Bookkeepers and IT Partners.

Product Feedback

LEAP prides itself on being at the forefront of technological advancement and we welcome your feedback. Share your ideas and suggest feedback on new features.

LEAP Support - Mobile Application