Our experienced LiveChat consultants are available to provide you with prompt assistance. The team consists of passionate individuals ready to answer your queries and help you make the most of LEAP.
If your query requires further investigation, your chat session will be logged as a support case on your behalf.
LiveChat operates Monday to Friday, 8:30 am to 6:00 pm AET. Our Australian-based LiveChat team consists of accounting professionals, experienced practice managers and IT experts. Our chat consultants specialise in helping clients with how to use LEAP.
Subject Matter Expert (Accounting)
"My passion is helping clients with accounting issues...knowing that clients are happy with the support we provide makes me happy as well."
Subject Matter Expert (Technical)
"Using LiveChat means that you can continue to work and avoid downtime while your case is resolved."
HelpDesk Consultant (Document Specialist)
"I enjoy educating clients on how to use mergefields so that they can make precedents that automatically populate with the information in their LEAP matter."
LEAP Community is your searchable site where you can find step-by-step guides, new feature announcements, how-to guides, user forums, and a comprehensive library of resources.
Register for a webinar or event today to discover how to get the most out of LEAP, improve your practice management and stay ahead of industry trends.
Whether you have a new staff member or need assistance with your end of month processes, we offer training plans to suit your firm. Choose to have one of our LEAP consultants attend your firm or organise remote sessions.
The network offers LEAP clients access to a range of additional guidance, support, training and consulting services. The network is comprised of independent Certified Bookkeepers and IT Partners.
LEAP prides itself on being at the forefront of technological advancement and we welcome your feedback. You can suggest and vote on new product enhancements or improvements, and collaborate with colleagues, peers and our Product Team.
