Partner with your dedicated Client Success Manager and grow your firm
Your Client Success Manager will help you turn productivity into profit. Discover how to maximise your LEAP investment and unlock your firm's full potential.
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What can I expect from my Client Success Manager?
1. Schedule an in-person visit
Your LEAP subscription comes with a dedicated Client Success Manager, committed to your firm's growth. More than just product experts, our Client Success Managers are experienced legal professionals equipped to help your firm thrive. Best of all, this personalised support is included at no extra cost.
Getting started is easy, simply log in to the User Portal with your LEAP credentials to connect with your Client Success Manager.
2. Review your firm’s goals and requirements
Your Client Success Manager works closely with you to identify your firm's business goals from every perspective—from lawyers and practice managers to legal support staff.
This is your opportunity to create a clear plan to streamline processes and turn productivity gains into tangible profit and growth for your firm.
3. Maximise the return on your investment
Every LEAP feature has been developed in response to real world needs from our users.
By understanding how you work, we can tailor your LEAP experience to perfectly fit your firm.
This personalised approach ensures you get the most out of your innovation investment.
Frequently Asked Questions
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We are here to help you make the most of LEAP.
Connect with your Client Success Manager through the User Portal using your LEAP credentials.