IT Partners

Our IT Partners have been selected on account of their experience in providing computer hardware, networks and communication environments on which LEAP software works well.

They also provide LEAP clients with ongoing technical support.

IT Partners are provided with access to technical materials and information that is not generally available and receive high level technical training and support directly from LEAP.

National Help Desk staff work closely with these companies to ensure swift resolution of any technical issues.

We strongly recommend that you use the services of an accredited LEAP IT Partner - you can be confident that your computer systems will always be set up correctly for your LEAP systems.

For information on joining the LEAP IT Partner Program please email channels@leap.com.au.

Select your State: NSW | VIC | QLD | SA

New South Wales

Not Just Networks (Epping, NSW)

Not Just Networks is a dedicated team of IT professionals who specialise in the needs of small businesses. Working with LEAP clients since 1998, we now work with over 100 businesses in Sydney.

We provide intelligent, cost-effective solutions and support using recognised technologies, and offer advice based on practical experience. We welcome the chance to discuss your needs.

Please phone (02) 9868 5595, or visit www.njn.com.au.

pursuit (Sydney, NSW)

pursuit provides a complete managed Information Technology (IT) solution for complete ease and satisfaction of your working environment.

pursuit staff have been providing installation and technical support for LEAP clients since LEAP’s beginnings. We have an intimate knowledge of past and current versions as well as expertise in aiding legal practices to progress with their technology needs as required.

Our services include:-

• IT Consultancy

• On-Site & On-Line Support

• Product Solutions – Hardware & Software

pursuit aims to deliver a cost effective and a “second to none” IT solution for small to medium sized businesses. Our offer encompasses IT Consultancy, On/Off-site Support and Product solutions to complete and compliment your office environment.

pursuit’s managed services, provides exemplary outsourced support for your IT infrastructure. pursuit can provide your business with on-going IT Support & Maintenance, Consultancy, Product Solutions and Help Desk Services. Our capabilities include solutions from key industry vendors: HP, Microsoft, Symantec, Philips + more.

pursuit can deliver expertise and consultancy in hardware provision, software and licensing agreements, technical support services, asset management and disposal. As well as working with leading Tier 1 brands we also work with many other solution specific vendors to provide the best options for your business.

Our wide range of services enables us to offer a complete solution for your Information and Technology requirements. For more information on pursuit, visit our website www.pursuit1.com.au or please call (02) 9929 6866.

Miser Hosted Solutions (Sydney)

Miser specialises in providing LEAP and Microsoft products as hosted solutions to small law firms.

With the new dynamics and complexities of running a law firm many small law firms increasing prefer to focus on practice development and fee generation rather than technology issues.

Miser is proud to be exclusively authorised by LEAP to provide LEAP software on a fully hosted model. Miser has developed a clear understanding of its delivery requirements in the new model offered.

Miser provides you access to our disk space in a secure environment together with the necessary high speed private network connections to your office(s).

The result is a situation where your firm never again has to worry about IT technical issues or purchase costly Servers and licences again. A comprehensive back up and business continuity plan forms part of our delivery all with full virus protection. You retain your current desktops and printers and update these devices every 5-7 years with generational changes.

We offer a User Pays Model of the infrastructure for LEAP with desk top support and a “no blame position” with hardware versus software concerns.

We have been delivering this solution for more than 18 months to LEAP clients and the early adopters of the hosted solution are available to report their positive experiences.

Major improvements have been in reduction of labour costs of expensive internal people who have become fee earners instead, as well as greater uptime of their I.T. systems. Incremental changes in new Microsoft or LEAP upgrades are handled in the background.

We offer considerable legal expertise in the market place with complementary services. Our principal aim is to be a good business partner to the firm.

Please call us and discuss this exciting option and compare the old delivery with the new way forward for law firms in their use of technology.

For more information on Miser, visit our website www.miser.com.au or please call (02) 9936 1680.

Joyer - (Port Macquarie, NSW)

Joyer offers professional IT support, management and maintenance services for businesses in the NSW Hastings region and is the only Microsoft Certified Partner in the area.

Our services include:-

• The procurement of IT hardware and software

• The installation and networking of your IT environment

• The process and technology to actively support and manage your environment. Joyer has a
  range of IT support options to fit your company's individual requirements.

For more information on our IT infrastructure services, visit our website www.joyer.com.au or to contact the IT Infrastructure division please call (02) 6586 2111 or email info@joyer.com.au.

AVC (Wollongong, NSW)

AVC, your Legal IT partner, has been a Quality endorsed Company since 1994, delivering customised IT solutions utilising leading technologies appropriate to client requirements. Based in Wollongong, we aim to enhance client systems, reliability and security, both of which are integral to business performance and competitive advantage.

AVC offers the most current and appropriate technology solutions supported by our highly trained team members who regularly undergo extensive training. AVC combines the highest level of technical competencies, strategic thinking and years of valuable hands-on experience.

AVC services a client base which spreads Australia wide including all major capital cities and all NSW regional areas. Leading software and hardware vendor affiliations combined with client referrals has seen AVC’s customer base to grow.

For more information on AVC, visit our website www.avc.com.au or please call (02) 42 200 700.

Noeledge IT (Port Macquarie | Taree | Forster, NSW)

Founded in 2000, Noeledge IT is one of NSW’s premier Business IT solutions providers. As a local IT company to the Mid-North Coast, Noeledge provides a sole point of contact for the distribution of IT products and services. We are auditors, suppliers, and implementers of IT.

Noeledge IT has offices in Taree, Port Macquarie, and Forster that supports clients from Sydney to Brisbane. Noeledge currently employs a professional team of over 20 dedicated staff. The scope of our team allows us to utilise the many individual skill sets enabling us to be experts in several IT realms. It is this wide range of experience, talent, qualifications, and skill that enables us to be a true Total Business IT Solutions Company.

As a total solutions integrator, we support LEAP customers by offering them re-active support as well as pro-active maintenance on the complete suite of LEAP applications as well as the required server/workstation/security/network infrastructure hardware.

For more information on Noeledge IT, visit our website www.noeledge.com.au or please call 1300 889 119.

Victoria

BizTech IT (South Melbourne, VIC)

Your Business Infrastructure Partner BizTech IT is a Victorian consultancy and support company with the philosophy of 'bringing business and technology together'. We enable your organisation to dramatically increase productivity and reduce costly overheads due to infrastructure downtime.

Our range of services include: Procurement of Hardware and Software, Installation, Configuration and Maintenance of your IT Infrastructure, Security, Internet Connectivity and Remote Access.

We offer tailored pro-active support programs to suit your organisation's requirements. For more information, please call (03) 9694 6666 or visit us at www.biztechit.com.au.

Itro (Richmond, VIC)

Itro specialises in integrating and maintaining IT systems for corporate clients in Melbourne. From our centrally located offices in Richmond we are able to provide remote and onsite support to clients based in Melbourne's CBD and surrounding suburbs.

As a Microsoft Certified Partner, Itro has demonstrated its proficiency in implementing reliable Microsoft based systems. We are able to supply both hardware and software as well as provide ongoing support for your network and line of business applications such as LEAP.

For more information please call 1300 10 3000, visit www.itro.com.au or email sales@itro.com.au.

SMB Technology (Melbourne, VIC)

SMB Technology is a Melbourne based provider of Technology Management Services to the Legal profession and other markets in the metropolitan area. We are conveniently located in the Melbourne CBD. We offer state of the art proactive monitoring, maintenance and project based services that allow businesses to remove the burden of dealing with their technology.

Our offerings include traditional server, desktop, networking support as well as managing PABX, printing/photocopiers, Internet, Website and other technology vendors for an all-inclusive fixed monthly price. For additional information, please ring on (03) 9320 3910, e-mail sales@smbtech.com.au or visit our website at www.smbtech.com.au.

Queensland

PDKM (Greenslopes, QLD)

Would your IT company pay if your server went down?

Well now with PDKM's Server Uptime Guarantee - if your server goes down, you do not have to pay any more money to get it fixed. This comes with a 2 hour emergency response, guaranteed.

Our monitoring systems notify us if there is a problem, our best response time? Negative 48 hours! Our extensive documentation also gives you more control over your business systems.

This is all standard in our Premium service plan, although there are other service plans for the smaller business. To discover more, call us on 1300 139 434 or visit www.pdkm.com.au.

South Australia

Tripos IT (Eastwood, SA)

Tripos IT was formed in 1996 after the need for an integrated approach to tailoring technology to suit organisational and personal requirements was identified. To this day Tripos IT continues to offer flexible, dynamic and professional service to a range of organisations throughout Australia. This is because with Tripos IT, experience counts.

Our skill sets and our wide range of experience in the computer and office systems area are available to all types of business. We provide a structured approach designed to suit the individual needs whether assisting an internal IT department or providing external IT services.

Consultancy services include networking, computer hardware, software and training, computer and accounting consultancy, management and office information systems and information technology. You may discuss your specific and ongoing needs with us. Solutions are designed to fit your immediate needs and attention is given to planning for your future computing and management requirements.

We also provide on-site and telephone support as well as a flexible maintenance service that means you can accurately budget for your IT support service. Please call our offices for further information.

For more information on Tripos IT, visit our website www.tripos.com.au or please call +61 8 8272 7555.