IT Partners

Our IT Partners have been selected on account of their experience in providing computer hardware, networks and communication environments on which LEAP software works well.

They also provide LEAP clients with ongoing technical support.

IT Partners are provided with access to technical materials and information that is not generally available and receive high level technical training and support directly from LEAP.

National Help Desk staff work closely with these companies to ensure swift resolution of any technical issues.

The LEAP IT Partner Program is a referral service only. There is no legal relationship in the nature of

a "partnership" between the parties. Whilst every effort is undertaken to ensure the appropriateness

of the IT Partner to participate in this scheme, LEAP does not endorse nor guarantee the goods and services offered by LEAP IT Partners. LEAP shall not be responsible for any loss, liability, harm,

damage or expense that a consumer may suffer, incurr or sustain arising out of the purchase or

use of the goods and services.

For information on joining the LEAP IT Partner Program please see the IT Partner Membership page.

Select your State: NSW | VIC | QLD | SA | ACT

New South Wales

Red Rain (NSW)

Red Rain is a specialist consultancy that provides a range of support services to Law Firms and Patent Attorneys. With a strong background in Legal Information Technology our consultants have areas of expertise in the following areas:

• ICT Support solutions including Network Maintenance, Software Upgrade support and pro-active managed services;

• Consulting Services with particular skills in Legal Practice Management systems, Business Process Management and Operational Reviews;

• Software development and Integration services, and

• Management Consultancy services.

Red Rain is able to offer and advise for an all-in-one solution to assist your firm turn technology into profit.

For more information or to talk to a consultant, please phone (02) 8705 5414 or visit www.RedRainCorp.com.

Client endorsements

Not Just Networks (Epping, NSW)

Not Just Networks is a dedicated team of IT professionals who specialise in the needs of small businesses. Working with LEAP clients since 1998, we now work with over 100 businesses in Sydney.

We provide intelligent, cost-effective solutions and support using recognised technologies, and offer advice based on practical experience. We welcome the chance to discuss your needs.

Please phone (02) 9868 5595, or visit www.njn.com.au.

Client endorsements

Miser Hosted Solutions (Sydney)

Miser specialises in providing LEAP and Microsoft products as hosted solutions to small law firms.

With the new dynamics and complexities of running a law firm many small law firms increasing prefer to focus on practice development and fee generation rather than technology issues.

Miser is proud to be exclusively authorised by LEAP to provide LEAP software on a fully hosted model. Miser has developed a clear understanding of its delivery requirements in the new model offered.

Miser provides you access to our disk space in a secure environment together with the necessary high speed private network connections to your office(s).

The result is a situation where your firm never again has to worry about IT technical issues or purchase costly Servers and licences again. A comprehensive back up and business continuity plan forms part of our delivery all with full virus protection. You retain your current desktops and printers and update these devices every 5-7 years with generational changes.

We offer a User Pays Model of the infrastructure for LEAP with desk top support and a “no blame position” with hardware versus software concerns.

We have been delivering this solution for more than 18 months to LEAP clients and the early adopters of the hosted solution are available to report their positive experiences.

Major improvements have been in reduction of labour costs of expensive internal people who have become fee earners instead, as well as greater uptime of their I.T. systems. Incremental changes in new Microsoft or LEAP upgrades are handled in the background.

We offer considerable legal expertise in the market place with complementary services. Our principal aim is to be a good business partner to the firm.

Please call us and discuss this exciting option and compare the old delivery with the new way forward for law firms in their use of technology.

For more information on Miser, visit our website www.miser.com.au or please call (02) 9936 1680.

Client endorsements

Joyer (Port Macquarie, NSW)

Joyer offers professional IT support, management and maintenance services for businesses in the NSW Hastings region and is the only Microsoft Certified Partner in the area.

Our services include:-

• The procurement of IT hardware and software

• The installation and networking of your IT environment

• The process and technology to actively support and manage your environment. Joyer has a
  range of IT support options to fit your company's individual requirements.

For more information on our IT infrastructure services, visit our website www.joyer.com.au or to contact the IT Infrastructure division please call (02) 6586 2111 or email info@joyer.com.au.

Managed Information Technology (Sydney)

Managed Information Technology is a leading provider of Managed IT Services, Hosting Services and Website Consulting & Implementation Services.

We take away the burden of installing, managing and supporting your technology infrastructure – letting you focus on what you do best.

Many companies never realise the benefits of a well-run IT department because it is impossible to find the required skills in one or even a few people. As your cost-effective solution provider, Managed IT will provide you with all of these skills for less than you are currently spending, whether we become your IT Department or supplement your existing IT Support personnel. Supporting the growth of our clients is a fundamental reason why Managed IT is the chosen partner for many businesses just like yours.

Our solutions are on target, on budget and on time - all delivered from the wealth of knowledge and experience that Managed IT offers.

Call us today on (02) 8212 5470 & speak with a Member of our Team, or, if you prefer, email us at info@managed-it.com.au and ask us how we can help you!

Client endorsements

IT&T (Wollongong)

IT&T is a leading provider of innovative and flexible IT and telecommunications solutions. We are committed to building strong relationships with our customers to provide the best support, products & solutions.

Since IT&T’s establishment it has grown into a versatile company that offers customers the latest in telecommunications, IT and security services.

With 15 years experience, IT&T is a‘one stop shop’ for your IT and telecommunication needs. We can provide solutions that simplify and optimise the day-to-day operation of business.

We provide hardware, software, networking, cabling, and support over the phone and onsite to small and medium sized businesses - in Government, Education and enterprise. IT&T also has a range of maintenance service agreements to better meet your needs and offer you the highest level of support.

IT&T’s extensive range of products and services includes computers, network solutions, phone systems, mobiles, broadband, IT&T maintenance and surveillance systems.

We can also provide the latest Panasonic IP and VOIP phone systems with a range of software to create a unified communication system between your PC and phone.

To see our full range of products and services please visit our website: www.itt.com.au.

We service Sydney, Illawarra, Southern Highlands and South Coast.

For more information on IT&T’s, leap@itt.com.au or please call 1300 482 638.

Client endorsements

unlock (Sydney)

Unlock provide managed IT services in a range of cost effective and transparent packages allowing you to choose the IT support service level that you need for a fixed monthly fee. Our highly professional Information Technology support services are delivered from our Sydney Network Operations Center.

Call today on 1300 852 587. www.unlocktechnology.com.au

Client endorsements

Victoria

ACE IT (Melbourne, VIC)

Associated Computer Engineers (Melbourne, VIC)
Associated Computer Engineers (ACEIT) is a Melbourne based IT company specializing in:

• Consulting

• Software / Database / Website Development

• Virtualization

• Disaster Recovery / Business Continuity, and

• Network Infrastructure Design and Management.

Trading Hours:
8am - 8pm Monday to Friday

The staff at ACEIT is knowledgeable; services orientated and have vast experience in the IT industry. They have the drive, determination and passion for their work – this sets ACEIT apart from our competitors. We strive for excellence and success in everything we do, we lead the way into new technologies and we have a commitment to maintaining strong relationships with our clients.

No matter what I.T. solution you are looking for, we have the expertise to advise and implement the best possible solutions tailored to your individual needs.

Embrace New Technologies, Know How, Competitiveness (WE ARE ACEIT)

Call us on 1300 022 348, or email us at info@aceit.net.au to see what we can do for you.

Client endorsements

Itro (Richmond, VIC)

Itro is a Microsoft Small Business Specialist, Gold Certified Microsoft Partner and a proven legal IT provider. Through partnership with LEAP Legal Itro can simplify your IT by

• Connecting your firm to LEAP’S top level software management solutions

• Implementing a maintenance plan to improve the overall performance and integrity of your database

• Providing an automated service to update legal forms and remove old files out of business hours, minimising network downtime

Our qualified engineers understand how LEAP works and will provide legal firms with responsive IT support using plain English.

For more information please visit our website www.itro.com.au or please call 1300 10 3000.

Client endorsements

Red Rain (Melbourne, VIC)

Red Rain is a specialist consultancy that provides a range of support services to Law Firms and Patent Attorneys. With a strong background in Legal Information Technology our consultants have areas of expertise in the following areas:

• ICT Support solutions including Network Maintenance, Software Upgrade support and pro-active managed services;

• Consulting Services with particular skills in Legal Practice Management systems, Business Process Management and Operational Reviews;

• Software development and Integration services, and

• Management Consultancy services.

Red Rain is able to offer and advise for an all-in-one solution to assist your firm turn technology into profit.

For more information or to talk to a consultant, please phone (03) 9869 7103 or visit www.RedRainCorp.com.

Client endorsements

Queensland

CNAE (QLD)

CNAE supplies and integrated a broad range of services and products into smart, practical, and
competitively priced IT solutions to the SME and Corporate markets. Based on QLD’s Sunshine Coast, CNAE was established to address an identified market requirement for locally based, experienced, professional IT technical design, consulting, implementation, support and management services for South East Queensland businesses.

Our team is managed by working directors who are committed to the delivery of agreed outcomes; on time and on budget.

For more information on CNAE, visit our website www.cnae.com.au or please call 07 5436 9777.

Client endorsements

Impulse Data (QLD)

Impulse Data Systems is a Brisbane based IT outsource company with a focus on service and quality IT solutions. We have supported law firms for more than 10 years and have more than 5 years experience with Leap products.

We can assist your practice by:

• Helping you select the right IT solution for your business.

• Implementing a regular maintenance strategy to ensure system reliability.

• Providing excellent technical support.

Our prime objective is to work closely with our clients to help them achieve their strategic objectives so that greater efficiencies and productivities are realised. For more information please contact Impulse Data Systems by phone on (07) 3666 0616 or via team@impulsedata.com.au.

Client endorsements

ITM (QLD)

ITM provide a highly responsive service to small and medium firms in Brisbane and surrounding areas. We understand IT problems have an impact on your firm’s profitability and work to minimise IT problems and then respond quickly to any IT issues that may arise.  

We are able to assist in all aspects of IT & Technology and provide free consultation on your needs. If your IT is setup correctly at the beginning, this is a head-start to minimising IT problems.

We would welcome the opportunity to manage your IT for many years to come. Take the first step and call us for a Complimentary Consultation & Assessment. Phone 07 3849 8982

New Customers receive $300 Free IT Services. http://support.itmonline.com.au

Client endorsements

South Australia

Tripos IT (Eastwood, SA)

Tripos IT was formed in 1996 after the need for an integrated approach to tailoring technology to suit organisational and personal requirements was identified. To this day Tripos IT continues to offer flexible, dynamic and professional service to a range of organisations throughout Australia. This is because with Tripos IT, experience counts.

Our skill sets and our wide range of experience in the computer and office systems area are available to all types of business. We provide a structured approach designed to suit the individual needs whether assisting an internal IT department or providing external IT services.

Consultancy services include networking, computer hardware, software and training, computer and accounting consultancy, management and office information systems and information technology. You may discuss your specific and ongoing needs with us. Solutions are designed to fit your immediate needs and attention is given to planning for your future computing and management requirements.

We also provide on-site and telephone support as well as a flexible maintenance service that means you can accurately budget for your IT support service. Please call our offices for further information.

For more information on Tripos IT, visit our website www.tripos.com.au or please call +61 8 8272 7555.

Australian Capital Territory

Neotech Systems (ACT)

Neotech Systems is a specialist IT company that supports client organisations in maintaining and improving their IT systems.

We are efficient, reliable and easy to use and reflect the needs of productive organisations. Our success is achieved through Neotech’s ability to communicate IT issues to non-IT people and together build effective working relationships.

Based in Canberra, Neotech has been providing a wide range of technical support as well as new computer hardware to the private and government sectors since 1998.

Neotech has provided on-call technical experts in Canberra and the surrounding region for more than 10 years.

Our service is provided on site, and via remote assistance port on an ad-hoc basis or via contracted service agreements for small and medium businesses. Our contracts are for an unlimited amount of break-fix support, and are a fixed price.

Our technicians all reside in Australia and will be your human voice in the silicon wilderness.

For more information please visit our website www.neotech.com.au or please call (02) 6282 3236.

Client endorsements