Skill Descriptions


  • Skill Descriptions

IT Partners

Providing computer hardware, networks and communication environments.

LEAP IT Partners have experience in providing computer hardware, networks and communication environments that are suitable for LEAP software. LEAP IT Partners have access to technical materials and information that is not generally available and receive high level technical training and support directly from LEAP.

National HelpDesk staff work closely with these partners to ensure swift resolution of any technical issues.


Please note: The LEAP IT Partner Program is a referral service only. There is no legal relationship in the nature of a 'partnership' between LEAP and an IT Partner. Whilst every effort is undertaken to ensure the appropriateness of the IT Partner to participate in this scheme, LEAP does not endorse nor guarantee the goods and services offered by LEAP IT Partners. LEAP shall not be responsible for any loss, liability, harm, damage or expense that a consumer may suffer, incur or sustain arising out of the purchase or use of goods and services from an IT Partner.


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Skill Descriptions

Miser Legal Technology Solutions

Ian Bollen: ian.bollen@miser.com.au  |  02 9936 1680  |  www.miser.com.au  |  Client endorsements  | 


Location: Sydney.

MISER Legal Technology Solutions is a LEAP IT Partner and we have worked with LEAP for more than 4 years. We provide a broad range of technical services to firms that have LEAP software installed or are planning to do so in the near future. In short, we eliminate the 'blame game' in hardware, software and multi-vendor situations where our expertise is the LEAP environment. Miser help desk staff offer on the spot fixes from a real person. We do not have call back scenarios or long lead times to diagnose issues. Most of our calls are handled remotely, in the one call, and without any need for on-site attendances.

Our S.P.O.C (Single Point of Contact) product range allows us to tailor an appropriate and affordable support package for any small/medium LEAP law firm throughout Australia. All firms have unique requirements so speak with us and we will treat your firm with individuality.

Managed Information Technology

info@managed-it.com.au  |  02 8212 5470  |  www.managed-it.com.au  |  Client endorsements  | 


Location: Sydney.

Managed Information Technology is a leading provider of Managed IT Services, Hosting Services and Website Consulting and Implementation Services. We take away the burden of installing, managing and supporting your technology infrastructure - letting you focus on what you do best. Many companies never realise the benefits of a well-run IT department because it is impossible to find the required skills in one or even a few people. As your cost-effective solution provider, Managed IT will provide you with all of these skills for less than you are currently spending, whether we become your IT Department or supplement your existing IT Support personnel.

Supporting the growth of our clients is a fundamental reason why Managed IT is the chosen partner for many businesses just like yours. Our solutions are on target, on budget and on time - all delivered from the wealth of knowledge and experience that Managed IT offers.

Not Just Networks

info@njn.com.au  |  02 9868 5595  |  www.njn.com.au  |  Client endorsements


Location: Sydney.

Not Just Networks is a dedicated team of IT professionals who specialise in the needs of small businesses. Working with LEAP clients since 1998, we now work with over 100 businesses in Sydney. We provide intelligent, cost-effective solutions and support using recognised technologies, and offer advice based on practical experience. We welcome the chance to discuss your needs.

KickStart IT Support

Brendan Wann: brendan@kickstartsupport.com.au  |  02 4017 0767  |  0439 600 018  |  www.kickstartsupport.com.au  |  Client endorsements  | 


Location: Newcastle area.

KickStart IT Support supply, support and service computer networks for small businesses in the Newcastle and Hunter Region, many of which are law firms and conveyancers using LEAP products.

Brendan Wann is the principal of the business with over 15 years experience supporting business networks, from single person operations to larger networks with around 50 users. He understands the challenges of running a small business and the importance of LEAP for running your firm. As every business is different, KickStart IT will tailor a solution to suit each individual client’s requirements and budget. Brendan offers a professional, but friendly service, getting to know your business and your staff to better support your IT needs.

I Know IT

info@iknowit.com.au  |  1800 456 694  |  www.legaltech.com.au  |  Client endorsements  | 


Location: Sydney.

I Know IT has a legal technology team with 15 years industry experience and expertise in legal IT. Our services are suited to established firms with between 20 and 500 employees who require a partner with a consultative background and legal software knowledge.

Our team is LEAP software certified, Microsoft Midmarket and Microsoft Cloud certified and we continue to drive industry standards by developing products specific to the legal sector such as legal cloud technology, legal voice and legal internet.

Please visit our website or give us a call and we’ll be happy to assist you with your IT needs.

IT Studio

info@itstudio.com.au  |  1300 007 999  |  www.itstudio.com.au  |  Client endorsements


Location: Sydney.
IT Studio is your complete technology partner and Managed IT Service Provider. We specialise in providing technology and communications solutions that add value to your business. As a Microsoft Certified business that works with many other businesses, ranging from sole traders to 200 employee firms, we understand what it means to be in business.

We want to work with your law firm and provide the best advice suited to your situation. We always do best by our customers and have built our loyal base by providing outstanding customer service since 2003. We have worked with LEAP since 2005 and have provided exceptional service to all our customers till date. Aside from IT needs, we also specialise in telecommunications. We take the hassle out of IT & T so you can focus on what you do best!

City Systems

service@citysystems.com.au  |  1300 668 685  |  www.citysystems.net.au


Location: Sydney.
City Systems has been a leading provider of IT Services to the Legal Industry for over 10 years. During this time we have gained both a thorough knowledge and experience of LEAP and other leading documentation and software applications used across the legal industry. In addition to being LEAP partners, we provide full service support to Legal firms. Testament to our success and reliability are our client retention rates with some of Sydney's most successful legal firms as clients since our inception.

Operating across the Sydney CBD and metro areas, with clients ranging from small to large legal firms, we understand both the business and IT challenges facing the legal industry. We offer both fully or partially managed IT Support contracts to suit your business needs. Feel free to contact us for an informal discussion on how we can help support your business growth or sign up for a FREE IT Assessment.

Supportdesk Australia

info@supportdesk.com.au  |  02 9554 8455  |  www.supportdesk.com.au


Location: Sydney.
Supportdesk Australia is a provider of leading-edge, proactive computer support to small and medium sized businesses within the Sydney Metro Region. Supportdesk Australia currently services businesses from a wide variety of industries including legal, financial, retail, commercial, health, fitness/leisure, clinical/medical, education, and government. For more than 10 years now, Supportdesk has been working hard to build a reputation for being a provider of cost effective solutions, and delivering outstanding customer satisfaction.

The Supportdesk Australia team brings over 25 years of combined knowledge, education, and experience in the Information Technology field, along with affiliations and partnerships with many vendors and computer industry leaders. Our typical customer is a professional business that has a high dependency on email, internet, and a local or wide area network with anywhere from 5 to 100 computers.

Integrity IT Solutions

helpdesk@integrityit.com.au  |  1300 652 296  |  www.integrityit.com.au  |  Client endorsements


Location: Sydney.
Integrity IT Solutions is here to provide the small-medium businesses of Sydney with reliable, responsive, affordable, and solution-oriented on-site and remote IT services. Our aim is to build a long term partnership with your business. Integrity IT has specialised in providing IT services to Law Firms all over Sydney for the past 10 years and fully understands the level of service that Law Firms come to expect from their IT Partners. As a LEAP IT Partner we have extensive knowledge of all the LEAP products and work closely with LEAP’s National Helpdesk to provide our clients with high level technical advice and support.

For clients looking to leverage technology both on-premise and in the cloud Integrity IT is there to work with you to ensure you make the best decision for your business. We would love to speak to you regarding how we can help increase your business productivity with our services. Feel free to contact us today to talk about how the benefits our suite of IT services can help you.

Interlinked

enquiries@interlinked.com.au  |  1300 302 207  |  www.interlinked.com.au  | 


Location: Sydney.
Interlinked is your strategic business partner, offering an extensive range of services including Managed IT Support, Cloud Computing, Telecom Solutions and Software Development.

Established in 2002 and driven by a passion for technology and dedication to client service, our services can provide immense value for your business by freeing up resources and allowing you to focus on growth. We take the time to understand your unique needs to ensure that our solutions are flexible and tailored to your business requirements.

As a LEAP IT Partner, we are accredited as a reliable provider of technical support services for users of LEAP software. This accreditation entitles us to direct access to the National Help Desk and LEAP Client Space, so that we can better assist you in a timely manner. The Interlinked client service model is built on concepts of customer service, innovation, teamwork, experience and ownership, so you can be assured of the quality of our service from concept through to delivery.

OzeIT Group Pty Ltd

admin@ozeit.com.au  |  1300 780 588  |  www.ozeit.com


Location: Sydney.
Are you wasting time fighting IT fires in your business? OzeIT provides unlimited support at a fixed monthly price allowing you to do what your great at, working on your business. Don’t spend your valuable time fighting IT fires when OzeIT can prevent them and will take away the stress and increase your productivity.

Services we provide are: Cloud Solutions, Cloud Emails (Hosted Exchange), Office 365, Help Desk, Remote & Onsite Support, VoIP and Business Grade Internet (Get Cloud Ready!)

Call us now for a no pressure, no obligation I.T Audit.

Ultimate IT Services

support@ultimate.com.au  |  1300 ULTIM8 (1300 858 468)  |  www.ultimate.com.au


Location: Greater Sydney metro area - Western, Northern and North-Western suburbs.
As an accredited LEAP Partner, our experienced team supports legal firms of all sizes within the Sydney CBD and greater Sydney metro area. From basic desktop support through to server consolidation, secure remote access, integrated cloud services, on-line backup and disaster recovery strategies, our clients are covered.

Business Network Solutions

staff@bns.net.au  |  0418 168 303  |  www.bns.net.au


Location: Greater Sydney.
Business Network Solutions has been looking after IT networks with 10 to 75 workstations for over 14 years. The knowledge and experience we have gained in servicing our clients places BNS in an ideal position to deliver the IT solution for your law firm.

In2Networks

info@in2networks.com.au  |  02 8014 4731  |  www.in2networks.com.au


Location: Parramatta, Sydney and surrounding suburbs.
In2Networks is an IT consultancy company providing small businesses with IT solutions and support. Based in Parramatta area, we supply our services to different business in Sydney and surrounding suburbs. We provide experts, same day, onsite repairs and remote help services. Our strategy is to look over each site's infrastructure from top to bottom with exacting eyes. We will identify potential obstacles and find creative, cost-effective ways to overcome them.

IT Stall - Avatar Tech

info@avatartech.com.au  |  1300 825 002  |  www.avatartech.com.au


Location: Sydney Metro Area - Specialising in Hills District and Sydney CBD.
Working with our clients on their most challenging issues requires deep industry and functional expertise. We invest significant time and effort in developing and renewing a knowledge base that offers unique perspectives and insights to our clients. We provide an unparalleled quality of support and consulting expertise to ensure that your business needs are satisfied beyond expectations, consistently.

We design tailor made solutions for firms of all sizes to ensure your information technology works for you, whilst you focus on growing your business. We work with clients as we do with colleagues. We build your capabilities and technical savvy at every level and every opportunity. We provide highly competitive pricing on all hardware and software to ensure cost effective and efficient technology for your business.

Sensible Business Solutions

info@sensible.com.au  |  02 8850 5766  |  www.sensible.com.au  |  Client endorsements  | 


Location: The Hills District, North Ryde, North Sydney, Western suburbs, Parramatta, Sydney CBD and all surrounding suburbs.
Sensible Business Solutions is a leading computer technology network support and software development company. We provide and support cost-effective and flexible IT solutions to medium sized businesses. We are a 100% Australian owned company located in the Hills district of Sydney. Our mantra, since 1985, is to source, educate, customise and deliver world's best IT practice to Australian medium sized businesses in a practical way "that makes sense" and reduces your IT costs. We manage all the technology requirements of your business so you can get on with doing what you do best. We provide proactive and preventative maintenance and a dedicated Network Administrator to your organisation. We also offer a 24x7 help desk along with a consulting service.

Sensible is a Microsoft Silver Certified Partner and a Microsoft Small Business Specialist with a highly trained and accredited technical support staff, delivering effective and flexible service.

NCIT

leap@ncit.com.au  |  1300 180 051  |  www.ncit.com.au


Location: Sydney CBD and Metro Area.
Proactive LEAP Setup and Support, Ongoing Maintenance, After Hours Support, Dedicated SLA's and Turnaround Time, Virtualisation and Cloud Solutions, Supporting businesses for over 10 years. Other services include: Online Backup, VOIP, Cloud Data Hosting, General IT helpdesk, Internet VPN and Installations, IT Consulting and System Reviews, LEAP Application Services.

Key Internet

info@key.net.au  |  1300 300 056  |  www.key.net.au  |  Client endorsements


Location: Central Western NSW.
Westserv is a locally owned and operated IT company that has been servicing the central west of NSW since 1996. Since founded in 1996 the business primarily operated as an ISP known as Western Internet Service. In 2010 the business name became generalised to Westserv to focus on the business solutions side of the company.

Westserv strives for excellence in customer service and satisfaction, and we partner with clients to help them harness the power of technology to help achieve long-term success for their organisations. Our close relationship with our suppliers and LEAP allows us to deliver quality solutions to clients. Westserv is the only LEAP Partner covering the Central West of New South Wales. Based in Forbes we are ideally located to cover all surrounding areas. With the use of Managed Services and cutting-edge management technologies, we are able to remotely support clients with offices in any region in the country.

Digital O2

info@digitalo2.com.au  |  1300 778 941  |  www.digitalo2.com.au  | 


Location: Northern NSW.
The team at Digital O2 provides professional, personalised and prompt service for all your LEAP and IT needs.

Digital O2 has extensive experience servicing businesses across different industries and specialisations enabling our team to provide expert Technology advice and tailored support to suit your needs.

With access to a 24/7 help desk and technicians available when you need them, Digital O2 is your proven legal IT provider.

ACE Internet Services

info@ace.com.au  |  02 4861 8888  |  www.acenet.com.au


Location: Campbelltown, Southern Highlands, Goulburn.
Established in 1987, with a team of qualified experienced individuals, Ace has provided IT support to businesses of all sizes, from small home businesses through to large corporate consulting and everything in between. Specialising in accounting and law firms, our expertise extends to many other enterprises covering retail, distribution, hospitality, and education.

Ace provides cost effective solutions to meet your business’s needs. Our systems are designed to provide stability and enhanced functionality. We realise the value of your data and will not compromise on ensuring security and integrity. Ace is also a licensed carrier and Internet Service provider and so had a deep knowledge of networking, systems integration and a operates a complex customer monitoring and support infrastructure.

Technology Centres Australia

sales@tca.com.au  |  1300 GetTCA  |  www.tcaustralia.com.au  | 


Location: Coffs Harbour, Grafton and Yamba.
TCA started in 1994 as two separate companies, one providing solutions in IT Networking and the other providing photocopiers and Business Machines to corporate clients. In 2004 the merger of these two companies formed the most advanced solution provider on the north coast. TCA is the only company able to provide a complete in house solution from IT Networking, Internet, Managed Print and Cloud Services with our own servers located in Sydney, Brisbane and partnered sites in the US.

Yes it's true; your Law Firm requires prompt response, guaranteed service quality, easy access to help and expert advice from knowledgeable support staff when needed most. TCA offer each client support through three levels of certified engineers, dedicated helpdesk 24 x 7 and most of all value for money. With specialised Service Level Agreements suited to each client's individual needs we believe you know what is best for your company? Our focus is on your needs and we don't believe one size fits all approach.

Blue Sky IT Consulting

info@blueskyitconsulting.com.au  |  1300 Bluesky  |  www.blueskyitconsulting.com.au


Location: Coffs Harbour.
Blue Sky IT Consulting is a forward thinking IT company supporting businesses, both large and small, throughout the Mid North Coast area of New South Wales.

Our experienced technicians and ongoing partnership with LEAP Software ensures that we can provide your legal office with the best possible support available and keep your business running smoothly. We can look after your IT needs so you can keep doing what you do best.

Imagine Now IT

Chris Burgess: chris@imaginenowit.com.au  |  02 49344 966  |  www.imaginenowit.com.au  | 


Location: Newcastle.
Imagine Now IT....exactly that... 'IMAGINE NOW”'. IT with a Personal, as well as a professional feel. 'Real' people that you can actually talk to! Chris and the team at IMAGINE NOW IT are there to assist your business in achieving a solid and reliable IT infrastructure that is totally tailored to your specific needs and requirements.

Chris Burgess is the Director and team leader of IMAGINE NOW IT and has over 12 years experience within the industry, servicing a range of business types from small home based business to medium to large companies with 20 plus staff . Chris has a genuine passion to assist business owners plan, implement and achieve their desired IT outcomes and this ranges from personal PDA products to large server network project management. This ideal is reflected from the 'top-to-the bottom' with our in-house staff working with the same principals, therefore creating a wholistic, reliable and consistent approach to meeting our client’s needs. The concept of small to medium sized law firms and their IT requirements is something that Chris and the team understand well having already worked with firms that have implemented LEAP and also with existing systems.

Neon Logic

Adam Carr: adam@neonlogic.com.au  |  0419 224 678  |  www.neonlogic.com.au  |  Client endorsements  | 


Location: Newcastle, Central Coast, Hunter Valley.
Neon Logic supports law firms and conveyancers using LEAP in the Newcastle, Central Coast and Hunter Valley regions. It's Principal Adam Carr grew up in the area and has supported businesses in the region for over a decade.

Neon Logic understands how important LEAP is to the running of your firm. They have the expertise to ensure that LEAP and the rest of your computer system is up and running and, in the event of a problem, to get you going again as soon as possible. Stop suffering from overpriced juniors, lacklustre techs, and strangers on the phone that don't know you from a bar of soap.

Joyer IT

info@joyer.com.au  |  1300 005 006  |  www.joyer.com.au  |  Client endorsements  | 


Location: Port Macquarie.
Joyer IT is a technology company providing professional IT and design services to the Mid North Coast since 1999. Joyer has continued to expand and develop its team of specialised consultants and professional staff which includes IT consultants, IT engineers, graphic designers, software developers and project managers.

Joyer is proud to have been awarded the LEAP IT Partner status as well as being a Microsofts Certified Partner recognising Joyer's professionalism and expertise implementing and supporting corporate technology business solution. Joyer has offices located in Port Macquarie, Taree and Sydney and prides itself in ensuring every project has the right people to create its success. We have a range of professional IT services which can be tailored to suit any business from Network Management, Hardware and sofware sales to IT Consultancy.

Baker IT

info@bakerit.com.au  |  02 6516 0413  |  www.bakerit.com.au


Location: Port Macquarie.
Professional technology solutions - personal service and support. With more than 15 years' experience providing IT solutions for small to medium enterprises and large corporations, Baker IT understands how to make technology work for business.

As a LEAP IT Partner, we specialise in providing software setup and high level technical support for small law firms. Contact us now for a free appraisal of your IT environment.

Flexible Solutions

support@flexiblesolutions.com.au  |  02 6969 0333  |  www.flexiblesolutions.com.au  |  Client endorsements


Location: Griffith.
Flexible Solutions has been serving the Griffith area since 1988, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses. It's always been our goal to provide enterprise-level IT practices and solutions to the small business sector, with small business prices. Our experience has allowed us to build and develop the infrastructure needed to keep our prices affordable and our clients up and running.

We partner with many types of businesses in the area, and strive to eliminate IT issues before they cause expensive downtime, so you can continue to drive your business forward. Our dedicated staff loves seeing our clients succeed. Your success is our success, and as you grow, we grow.

IT&T

leap@itt.com.au  |  1300 482 638  |  www.itt.com.au  |  Client endorsements


Location: Wollongong.
IT&T is a leading provider of innovative and flexible IT and telecommunications solutions. We are committed to building strong relationships with our customers to provide the best support, products & solutions. Since IT&T's establishment it has grown into a versatile company that offers customers the latest in telecommunications, IT and security services. With 15 years experience, IT&T is a'one stop shop' for your IT and telecommunication needs. We can provide solutions that simplify and optimise the day-to-day operation of business.

We provide hardware, software, networking, cabling, and support over the phone and onsite to small and medium sized businesses - in Government, Education and enterprise. IT&T also has a range of maintenance service agreements to better meet your needs and offer you the highest level of support. IT&T's extensive range of products and services includes computers, network solutions, phone systems, mobiles, broadband, IT&T maintenance and surveillance systems. We can also provide the latest Panasonic IP and VOIP phone systems with a range of software to create a unified communication system between your PC and phone. To see our full range of products and services please visit our website. We service Sydney, Illawarra, Southern Highlands and South Coast.

RODIN Business Solutions

sales@rodin.com.au  |  1300 138 761  |  www.rodin.com.au  |  Client endorsements


Location: Wollongong.
RODIN is an established IT service provider to business, based in Wollongong NSW. We provide IT service and support to some of the largest organisations in the region, and to a large number of small businesses. We are an intensely customer focused organisation that develops strong and lasting relationships with our customers, and we strive to provide the best possible service to customers of all sizes and types.

Our vision is to provide a unique integrated solution to business. RODIN prides itself on a unique ability to adapt to our client's needs, adopting a 'whatever it takes' approach to business solution implementation.

ACE Internet Services

info@ace.com.au  |  02 4861 8888  |  www.acenet.com.au


Location: Campbelltown, Southern Highlands, Goulburn.
Established in 1987, with a team of qualified experienced individuals, Ace has provided IT support to businesses of all sizes, from small home businesses through to large corporate consulting and everything in between. Specialising in accounting and law firms, our expertise extends to many other enterprises covering retail, distribution, hospitality, and education.

Ace provides cost effective solutions to meet your business’s needs. Our systems are designed to provide stability and enhanced functionality. We realise the value of your data and will not compromise on ensuring security and integrity. Ace is also a licensed carrier and Internet Service provider and so had a deep knowledge of networking, systems integration and a operates a complex customer monitoring and support infrastructure.

Juris IT Services

info@jurisit.com.au  |  02 9252 5775  |  www.jurisit.com.au


Location: NSW.
Our team are experts in providing managed IT & communication services to legal firms with up to 20 lawyers located in metropolitan or regional areas.

We can support your firm with planning and implementation of both your move to the cloud and ongoing maintenance and support of your systems, so you can concentrate on improving outcomes for your clients and building your practice. We focus on increasing your practice income, reducing stress and meeting your compliance obligations.

Boileau Business Technology

info@boileau.com.au  |  1800 423 181  |  www.boileau.com.au  | 


Location: NSW.

Boileau provides a client experience built upon a professional consultative approach, consistent engagement process, long term technology partnerships and our team’s focused skill sets. This combination continues to enable Boileau to uniquely deliver technology and operational advantage to support our client-partners in achieving their strategic business goals. We specialise in;

  • Information communications technology – data/voice over fibre and NBN networks
  • On-site and cloud based infrastructure - Australia based hosted servers and storage
  • Managed IT and telephony services including helpdesk
  • Managed backup & disaster recovery services
  • Information security, antivirus, unified threat management
  • Fuji Xerox print and integration - legal print cost recovery
  • Legal Dictation Systems – Olympus and Dragon Legal/Professional implementation and support
  • Graphic design and print bureau (including 3D).

RBD Business Solutions

admin@rbdsolutions.com.au  |  1300 427 711  |  www.rbdsolutions.com.au


Location: Canberra.

Big organisations have always had one clear advantage over smaller operations - their own support personnel. No matter how big or small, all businesses can benefit from having the right people with the right skills doing the right job. RBD offers small and medium sized businesses all the benefits of having continual access to their own specialised support staff. We provide dedicated and experienced professionals committed to helping you optimise your organisation's productivity.

As an accredited LEAP IT Partner, our teams deliver cost-effective and flexible ICT services to businesses in Canberra and surrounding areas to support LEAP.

Dataflex

info@dataflex.com.au  |  02 6295 1999  |  www.dataflex.com.au


Location: Kingston.
Dataflex recognise the requirements that Law Firms expect of their IT providers; IT is a core function necessary to sustain smooth operation and accountability. As a certified LEAP IT partner, Dataflex looks forward to supporting Law Firms locally, regionally and nationally. For over 25 years Dataflex has provided specialised infrastructure technology, advice, design and implementation services across enterprise hardware and software solutions.

Dataflex works closely with our business partners, product specialists, sales, and services team to ensure our clients are informed of the technology options and services available to meet your specific requirements ensuring compliance and sustainability for the future.

Boileau Business Technology

helpdesk@boileau.com.au  |  1800 423 181  |  www.boileau.com.au  | 


Location: ACT.

Boileau provides a client experience built upon a professional consultative approach, consistent engagement process, long term technology partnerships and our team’s focused skill sets. This combination continues to enable Boileau to uniquely deliver technology and operational advantage to support our client-partners in achieving their strategic business goals. We specialise in;

  • Information communications technology – data/voice over fibre and NBN networks
  • On-site and cloud based infrastructure - Australia based hosted servers and storage
  • Managed IT and telephony services including helpdesk
  • Managed backup & disaster recovery services
  • Information security, antivirus, unified threat management
  • Fuji Xerox print and integration - legal print cost recovery
  • Legal Dictation Systems – Olympus and Dragon Legal/Professional implementation and support
  • Graphic design and print bureau (including 3D).

itro

sales@itro.com.au  |  1800 10 3000  |  www.itro.com.au  |  Client endorsements


Location: Melbourne.

To keep your firm on track your IT needs to be rock solid, reliable and, most importantly, keep your data safe and secure. itro has specialist engineers trained to meet the specific IT support requirements of law firms in Melbourne.

itro has been providing IT support for law firms using many different practice management platforms since its inception in 1999. We have been supporting law firms running LEAP since LEAP first started to offer their legal software in Melbourne. itro Servers run LEAP software better. Our virtualised solutions are perfect for larger Practices, saving you money on unnecessary hardware spend and increasing software efficiency. We are experienced at integrating LEAP software into existing Practice systems running multiple and unrelated IT solutions.

Depending on your needs, Cloud Solutions may prove cheaper than managing and maintaining your own, in‐house, local infrastructure. Cloud Solutions give you the capability to set up a virtual office, giving you the flexibility of connecting to your business anytime, anywhere. Store, manage and process data using remote servers hosted on the Internet, rather than using a local server or personal computer.

itro is a Microsoft Partner with Gold competencies. Our legal clients range in size from 2 to 75 employees. Standard operating hours of our Service Desk is 7.30am to 6.30pm Monday to Friday, with after-hours support available.

Associated Computer Engineers - ACEIT

info@aceit.net.au  |  1300 022 348  |  www.aceit.net.au  |  Client endorsements


Location: Melbourne.
Operating Hours: 24/7 Help Desk, Office Hours: 8am - 8pm Monday to Friday. ACEIT has been servicing law firms for the past 8 years and have a close working relationship with LEAP.

The staff at ACEIT is knowledgeable; services orientated and have vast experience in the IT industry. They have the drive, determination and passion for their work and a commitment to maintaining strong relationships with our clients. We strive for excellence and success in everything we do.

No matter what I.T. solution you are looking for, we have the expertise to advise and implement the best possible solutions tailored to your individual needs. Give us a call or email us for a free chat and system audit (via our online managed services) to see if you’re ready to upgrade or implement LEAP. Embrace New Technologies, Know How, Competitiveness.

I Know IT

info@iknowit.com.au  |  1800 456 694  |  www.legaltech.com.au  |  Client endorsements  | 


Location: Melbourne.
I Know IT has a legal technology team with 15 years industry experience and expertise in legal IT. Our services are suited to established firms with between 20 and 500 employees who require a partner with a consultative background and legal software knowledge.

Our team is LEAP software certified, Microsoft Midmarket and Microsoft Cloud certified and we continue to drive industry standards by developing products specific to the legal sector such as legal cloud technology, legal voice and legal internet.

Please visit our website or give us a call and we’ll be happy to assist you with your IT needs.

Unified IT

sales@unifiedit.com.au  |  1300 120 698  |  www.unifiedit.com.au


Location: Melbourne.
At Unified IT, your business is our business. We ensure your IT systems are systematically maintained and your staffs are optimally supported so they can be productive. Clients are enjoying our award winning Managed Services. What is unique about Unified IT's subscription based Managed Services is that, we essentially assuring your IT systems at a low fixed monthly fee.

Should any IT issues arise we will provide the engineers to resolve the issues at no extra cost. We have the 'skin in the game', and it is in our interest to ensure your IT systems are well maintained. No more 'time & material' charging. Currently, there is no other IT organisation providing subscription based Managed Services like ours.

G-CATS

leap@g-cats.com.au  |  03 5229 7121  |  www.g-cats.com.au  | 


Location: Geelong.
Geelong Computer and Training Services (G-CATS) is dedicated to educating people how to increase efficiency and productivity within the workplace through effective use of computer software and hardware.

Over the last 21 years, G-CATS has delivered training to a wide range of businesses and individuals to enable maximum functionality from their computer systems.

As LEAP IT partners, we are happy to support legal firms with system requirements, installations, upgrades and common issues. Additionally, our LEAP Certified Consultant is able to provide a holistic service to our clients, from the configuration of your LEAP software to user training.

Rutherfurd Solutions

1300 305 346  |  www.rutherfurdsolutions.com.au


Location: St Arnaud - Servicing All of Regional Victoria.
Rutherfurd Solutions is an IT sales and consultancy company providing IT sales and support for small to medium businesses. Based in St Arnaud VIC we are able to service all of regional Victoria both on site and remotely.

We provide expert advice, on site repairs and maintenance, and remote support services. We provide support for customers both during business hours and after hours with our 24 hour on call service technician. Our strategy is to identify all current infrastructure at each site as part of our free network assessment procedure for all new business customers. We will identify potential issues, failure points, and find inventive and economic solutions to those faults.

Prestige I.T. Pty Ltd

admin@prestigeit.com.au  |  03 9798 0600  |  www.prestigeit.com.au


Location: Melbourne CBD, Eastern Suburbs, Mornington Peninsula.

Prestige I.T. is a computer systems integration company that specialises in supporting the Legal Industry. Prestige I.T has well in excess of 20 years’ experience in the I.T industry. Prestige I.T specialises in providing comprehensive I.T. services to the legal industry in Melbourne. We team with quality vendors to ensure your I.T infrastructure is easy to manage.

Boileau Business Technology

helpdesk@boileau.com.au  |  1800 423 181  |  www.boileau.com.au  | 


Location: VIC.

Boileau provides a client experience built upon a professional consultative approach, consistent engagement process, long term technology partnerships and our team’s focused skill sets. This combination continues to enable Boileau to uniquely deliver technology and operational advantage to support our client-partners in achieving their strategic business goals. We specialise in;

  • Information communications technology – data/voice over fibre and NBN networks
  • On-site and cloud based infrastructure - Australia based hosted servers and storage
  • Managed IT and telephony services including helpdesk
  • Managed backup & disaster recovery services
  • Information security, antivirus, unified threat management
  • Fuji Xerox print and integration - legal print cost recovery
  • Legal Dictation Systems – Olympus and Dragon Legal/Professional implementation and support
  • Graphic design and print bureau (including 3D).

I Know IT

1800 456 694  |  www.iknowit.com.au  |  Client endorsements  | 


Location: Brisbane.
I Know IT has a legal technology team with 15 years industry experience and expertise in legal IT. Our services are suited to established firms with between 20 and 500 employees who require a partner with a consultative background and legal software knowledge.

Our team is LEAP software certified, Microsoft Midmarket and Microsoft Cloud certified and we continue to drive industry standards by developing products specific to the legal sector such as legal cloud technology, legal voice and legal internet.

Please visit our website or give us a call and we’ll be happy to assist you with your IT needs.

Digital O2

it@digitalo2.com.au  |  1300 778 941  |  www.digitalo2.com.au  | 


Location: Brisbane & Gold Coast, Northern NSW.
The team at Digital O2 provides professional, personalised and prompt service for all your LEAP and IT needs.

Digital O2 has extensive experience servicing businesses across different industries and specialisations enabling our team to provide expert Technology advice and tailored support to suit your needs.

With access to a 24/7 help desk and technicians available when you need them, Digital O2 is your proven legal IT provider.

Evolution IT

admin@evit.com.au  |  07 4775 6965  |  www.evit.com.au  |  Client endorsements


Location: Townsville.
Evolution IT is a family run locally owned and operated firm specialising in providing a total sales/support solution for Legal practices. Our experienced technicians provide both prompt onsite and remote support for all queries. We ensure maximum uptime for clients by implementing quality products and quality backup solutions tailored to our clients needs. We support firms both local and abroad with all IT/Server enquiries and support.

We work closely with LEAP to ensure optimal performance with any new or existing hardware/server solutions.

Rapid IT Solutions

scott@rapiditsolutions.com.au  |  07 4755 9191  |  www.rapiditsolutions.com.au  |  Client endorsements


Location: Townsville.
Rapid IT Solutions is a premier IT solution provider with over 15 years' industry experience. We provide the total solution from sales and installation to service, repairs and upgrades.

We provide a range of support options for convenient and prompt IT support. Onsite Services, Remote Support Services, Workshop Repairs. We are based inside a Law Firm using LEAP every day. We work closely with LEAP to ensure our clients receive the full benefits that LEAP software provides.

Boileau Business Technology

helpdesk@boileau.com.au  |  1800 423 181  |  www.boileau.com.au  | 


Location: QLD.

Boileau provides a client experience built upon a professional consultative approach, consistent engagement process, long term technology partnerships and our team’s focused skill sets. This combination continues to enable Boileau to uniquely deliver technology and operational advantage to support our client-partners in achieving their strategic business goals. We specialise in;

  • Information communications technology – data/voice over fibre and NBN networks
  • On-site and cloud based infrastructure - Australia based hosted servers and storage
  • Managed IT and telephony services including helpdesk
  • Managed backup & disaster recovery services
  • Information security, antivirus, unified threat management
  • Fuji Xerox print and integration - legal print cost recovery
  • Legal Dictation Systems – Olympus and Dragon Legal/Professional implementation and support
  • Graphic design and print bureau (including 3D).

Inter Intra Pty Ltd

sales@interintra.com.au  |  08 8344 4733  |  www.interintra.com.au  | 


Location: SA.
Established in 2006 Inter Intra is one of Adelaide’s leading Information and Communication Technology (ICT) Consultancies. We specialises in providing ICT consulting, implementation and support services for on-site and cloud-based infrastructure.

Interintra is accredited by LEAP to offer a premium support service for your LEAP setup. We have a full understanding of the LEAP structure and support which enables us to provide a quality service to your business.

We have many clients using the LEAP platform coupled with a good working relationship with LEAP. Interintra would be a great choice for your IT Support needs. Please call on 08 8344 4733 and one of our friendly staff can assist you.

Boileau Business Technology

helpdesk@boileau.com.au  |  1800 423 181  |  www.boileau.com.au  | 


Location: SA.

Boileau provides a client experience built upon a professional consultative approach, consistent engagement process, long term technology partnerships and our team’s focused skill sets. This combination continues to enable Boileau to uniquely deliver technology and operational advantage to support our client-partners in achieving their strategic business goals. We specialise in;

  • Information communications technology – data/voice over fibre and NBN networks
  • On-site and cloud based infrastructure - Australia based hosted servers and storage
  • Managed IT and telephony services including helpdesk
  • Managed backup & disaster recovery services
  • Information security, antivirus, unified threat management
  • Fuji Xerox print and integration - legal print cost recovery
  • Legal Dictation Systems – Olympus and Dragon Legal/Professional implementation and support
  • Graphic design and print bureau (including 3D).

Xyber Solutions

info@xybersolutions.com.au  |  1300 568 888  |  www.xybersolutions.com.au  | 


Location: Perth.

At Xyber Solutions, our mission is to be your technology and smart knowledge partner, working with you to unleash the full potential of your business. Our philosophy is that our customers should be focused on their core business, not their technology.

As one of the first fully accredited LEAP I.T Partner companies in WA, we understand the value of service through collaboration, innovation and technology.

Our services include:

  • I.T Support and Managed Services
  • Technology Consulting and Computer Training
  • Security and Mobility Solutions
  • Cloud enabled Collaboration and Communication Solutions

Our certified team of engineers and technicians ensure you have the most innovative technology, support and expertise, to accelerate your business success!

Boileau Business Technology

helpdesk@boileau.com.au  |  1800 423 181  |  www.boileau.com.au  | 


Location: WA.

Boileau provides a client experience built upon a professional consultative approach, consistent engagement process, long term technology partnerships and our team’s focused skill sets. This combination continues to enable Boileau to uniquely deliver technology and operational advantage to support our client-partners in achieving their strategic business goals. We specialise in;

  • Information communications technology – data/voice over fibre and NBN networks
  • On-site and cloud based infrastructure - Australia based hosted servers and storage
  • Managed IT and telephony services including helpdesk
  • Managed backup & disaster recovery services
  • Information security, antivirus, unified threat management
  • Fuji Xerox print and integration - legal print cost recovery
  • Legal Dictation Systems – Olympus and Dragon Legal/Professional implementation and support
  • Graphic design and print bureau (including 3D).

Ategra Computer Technology

ategra@ategra.com.au  |  08 8932 7888  |  www.ategra.com.au  | 


Location: NT & Kimberly.
Ategra specialises in computer supply, installation, and support for Legal and Professional Practices across the Northern Territory and Kimberly.

Our typical customer has 3 to 100 Computers/Laptops/Tablets or Smart-Phones, is a professional service business, and relies heavily on e-mail, the Internet, and their computer network for running their business. Ategra is both a LEAP certified and Microsoft Certified Partner focused on successful small to medium professional practises. As a result if you're a sole practitioner or a major legal practice, we understand and will provide you with a tailored solution and truly Worry Free IT Services to keep your business growing and running smoothly.

Boileau Business Technology

helpdesk@boileau.com.au  |  1800 423 181  |  www.boileau.com.au  | 


Location: NT.

Boileau provides a client experience built upon a professional consultative approach, consistent engagement process, long term technology partnerships and our team’s focused skill sets. This combination continues to enable Boileau to uniquely deliver technology and operational advantage to support our client-partners in achieving their strategic business goals. We specialise in;

  • Information communications technology – data/voice over fibre and NBN networks
  • On-site and cloud based infrastructure - Australia based hosted servers and storage
  • Managed IT and telephony services including helpdesk
  • Managed backup & disaster recovery services
  • Information security, antivirus, unified threat management
  • Fuji Xerox print and integration - legal print cost recovery
  • Legal Dictation Systems – Olympus and Dragon Legal/Professional implementation and support
  • Graphic design and print bureau (including 3D).

Legit Solutions

support@legitsolutions.com.au  |  0418 295 049  |  www.legitsolutions.com.au


Location: Hobart.
Legit Solutions is a small Tasmanian operation, that can provide customised IT support for your organisation at a very reasonable rate. As our overheads are low, our fees are kept to a minimum. We can work with and supplement your existing IT staff, or provide a complete solution for you and become your de-facto IT department, freeing up your valuable resources to concentrate on what you do best.

The types of services we can offer are varied and focus on (though are not limited to) small to medium legal firms in the greater Hobart area and the rest of Tasmania, particularly those using LEAP. Whether you require help with a simple one-off installation or upgrade, regular ad-hoc help desk support, or a defined, contracted support arrangement, we can tailor a solution to address your specific needs. Please contact us to discuss your requirements and see how we might be able to assist.

Boileau Business Technology

helpdesk@boileau.com.au  |  1800 423 181  |  www.boileau.com.au  | 


Location: TAS.

Boileau provides a client experience built upon a professional consultative approach, consistent engagement process, long term technology partnerships and our team’s focused skill sets. This combination continues to enable Boileau to uniquely deliver technology and operational advantage to support our client-partners in achieving their strategic business goals. We specialise in;

  • Information communications technology – data/voice over fibre and NBN networks
  • On-site and cloud based infrastructure - Australia based hosted servers and storage
  • Managed IT and telephony services including helpdesk
  • Managed backup & disaster recovery services
  • Information security, antivirus, unified threat management
  • Fuji Xerox print and integration - legal print cost recovery
  • Legal Dictation Systems – Olympus and Dragon Legal/Professional implementation and support
  • Graphic design and print bureau (including 3D).