Miser Hosted Solutions

Miser

Miser Legal Technology Solutions (Sydney)

MISER Legal Technology Solutions is a LEAP IT Partner and we have worked with LEAP for more than 4 years.

We provide a broad range of technical services to firms that have LEAP software installed or are planning to do so in the near future.


The additional value we provide to our LEAP clients is summarised below:

  • Miser has a helpdesk model where the person answering the call in usually the person who will help you with your problem.

  • Where requested, we work with your current IT supplier and just provide expertise in the LEAP area in which your current supplier might not be familiar.

  • We are LEAP accredited and know how the software works best; we only recommend proven technologies.

  • Miser has regular communication with the LEAP National Services Manager and other helpdesk personnel to keep our knowledge up to date.

In short, we eliminate the "blame game" in hardware, software and multi-vendor situations where our expertise is the LEAP environment.

Miser help desk staff offer on the spot fixes from a real person. We do not have call back scenarios or long lead times to diagnose issues. Most of our calls are handled remotely, in the one call, and without any need for on-site attendances.

Our S.P.O.C (Single Point of Contact) product range allows us to tailor an appropriate and affordable support package for any small/medium LEAP law firm throughout Australia. Miser also offers LEAP on a hosted model and we have many clients using this model. This has huge applicability for remote offices and remote (home) workers. This assumes the client never wants to deal with hardware or I.T. issues into the future.

All firms have unique requirements so speak with us and we will treat your firm with individuality.

To find out more just call Ian Bollen on 02 9936 1680 or visit www.miser.com.au.